- **Epistemic status:** #seedlings An important function of developing software is to have tools available for different teams to be able to do research and resolve any issues that might happen. Without proper analytic tools it is like fighting a war blind, since this can give you insight into the application's progress. **- Web Traffic:** Tools like Plausible can help developers understand how many people are utilizing the application, which browser, and what type of device they use commonly. **- Customer Support:** Tools like Zendesk can collect tickets sent by customers and if tagged correctly can be used for data analysis to see which tickets are associated with a particular problem. **- Error logging:** Tools like Papertrail can be used to log errors into a centralized environment where developers can set rules if a particular error goes over a threshold, alerting developers that there is a problem. This is particularly useful when new code is shipped and an error was not caught. **- Infrastructure:** Tools like Grafana can allow DevOps engineers to create graphs and charts on different infrastructure resources, setting rules if a particular resource is under-provisioned or there is a spike in resource usage. --- ## References - Dev.co. “UX & UI Audits: What’s Included & How to Audit with User Experience in Mind,” January 13, 2022. <https://dev.co/ux-ui/audit/>.